The target audience of this course are quality managers, environmentalmanagers, suppervisors and other employees who are (to be) internal auditor of the managementsystem .

Contents

• Background
• ISO 19011:2000
• ISO 9001:2008 norm
• Audit competencies
• Interview techniques
• Reporting skills

Goals

• the course is focused on enabling the participant to check and audit a management system on accuracy and compliance
• the participant is aware of his position, role and participation on the continous improvement of the managementsystem.
• the participant is able to do an internal audit against NEN-EN-ISO 9001:2008 requirements