Companies seek for added value and tools to achieve process improvements. Companies seek for tolls to create increased quality awareness amngst employees. Companies desire to focus on the right process steps.  

SCT Adviesdiensten B.V. developed the Quality Risk Analysis (QRA) approach to achieve process improvements:

Focus on the need for process improvement

•  Focus on processes
• Create awareness amongs employees

Our Quality Risk Analysis consist of following steps:

• Identification of taks and processes
• Identification of hazards: identification of all possible factors that cause lost customers, complaints, extra cost, performance disturbance  etc.
• Evaluation of the harzards: evaluation of implemented measures. Evaluation of effectivieness based on statistics
• Risk Evaluation: system according to Fine & Kinney
• Determine the next step: improvement measures