The Balanced Score Card was developed by R. Kaplan en D. Norton. It operates as a management-tool for implementing the vision and strategy, a tool for communication of the objectives and measurements as well as the determination of strategic initiatives.

The Balnced score card determines 4 perspectives: Financial, Customer, Internal operation and Learn & Growth. Derived from the vision and strategy of the organisation, related targets, measuring systems and intitiatives have to be developed for all levels in the organisation.

So far nothing new. But the system can be very effective if applied in a consequent manner. SCT Adviesdiensten B.V. can support you in preparing the implementation of a balanced scorecard. We use the here under outlined approach:

• Development of vision and strategy
• F, A, I, L - survey
• Strategic re-evaluation and concensus
• Define objectives, monitoring systems, targets and initiatives
• Develop leadership Management
• Train the company
• Department surveys: F, A, I, L
• Link objectives and departmental contributions
• Feedback to MT
• Develop monitoring systems
• Start